Payment Policy

HDA accepts only US currency. Four types of payment methods are available: Purchase Order, Prepay Credit Cards (Online and Via Phone), Prepay with Approved Checks or Prepay Wire Transfer. Purchase Orders (PO) are allowed only from established customers with pre-approved credit.

CREDIT CARD on-line: We accept approved Visa, MasterCard, Discover, Diners Club, and American Express. Please read the Privacy Policy for more details on secure credit card usage on the net.

Credit card payment is now authorized online in real time. You will be informed immediately if your credit card is declined. If declined, you may check the accuracy of the credit card number and expiration date, or choose a different card to try. Your order will NOT be sent unless the credit card number you entered is authorized. Once accepted, the authorization process allocates the total amount of the order + 10% extra for this transaction, which does NOT mean that your credit card has been charged yet. The 10% extra is reserved just in case you need to add items or make other adjustments to your order. We'll examine each order and make adjustments if necessary before charging your credit card. The actual amount charged can be smaller than the total amount. Currently, less than 2% of all orders are adjusted before charging.

You must provide us with a working phone number in order for us to contact you to confirm your order and in case of problems with your order. HDA is very aggressive in getting law enforcement involved in cases of obvious credit card fraud. Do not try it here or ANYWHERE for that matter!

CREDIT CARD via Phone: If you do not feel comfortable transmitting your credit card number and other information on the Internet, we suggest you place an order online, choose "Credit Card via Phone" as the payment method, and then phone in to give us your credit card number over the phone. We'll charge your credit card manually.

PRE-PAY with a Check: Pre-payment with cashier's check or money order is accepted. You can place the order online, select "Prepay w/ check" as payment method, get an order number and order confirmation for the total amount of your order. We'll ship your products within 1-2 business days after the check is received. Your order will be canceled if we do not receive your payment in 10 business days. Orders via Prepay w/ cashier's check are not confirmed until payment is received.

PURCHASE ORDER (PO): If you are a new account and pre-approved credit is desired, you must complete the following processes: (1) Mail a letter on your letterhead to formally request us to accept your purchase orders; (2) Print or download a credit application and have it filled out, signed, and sent back to us with your credit information and trade references; wait for us to check the credit information and trade references and verify your information. Please note that an account application may take 1-2 weeks to complete. (3) Once verified and authorized, order on-line and send a formal purchase order to us.

WIRE TRANSFER: We accept wire-transfer from anywhere. After you place your order, details about the wire-transfer process will be e-mailed to you on the second e-mail notification. If you missed that e-mail, please call our toll-free number that's given on the order confirmation. We'll give you details on how to do wire-transfer over the phone. You must place the order first before calling for the transfer information. The total transferred must include shipping cost. The shipping cost may be adjusted for international addresses and overweight orders. Delay in shipping your order may occur if the wire-transfer received is different from the order total amount. Wire-transfer may take 1-2 business days to confirm. It must be confirmed by our bank before shipping can take place.

The products shipped remain the property of HDA until paid in full. Any legal expense toward collecting bad debts are buyer's responsibility.

Privacy Policy
This document sets forth the HDA Online Privacy Policy for this Web site, www.hdaprint.com . If you have objections to the Privacy Policy, you should not access or use this site. This Privacy Policy does not govern privacy practices associated with offline activities or other linked web sites.

Changes in Privacy Policy
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. HDA reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. If as the result of such changes, you want to alter the ways in which HDA is allowed to use your personal information, you can do so by following the procedure described below in the section titled "Updating your personal information and privacy preferences." You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: If at the time you provide personal information to HDA you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Eagle or by third parties, HDA will not change your preference in this regard without your express consent. However, if HDA sells assets (or the assets of a division or subsidiary) to another entity, or HDA (or a division or subsidiary) is acquired by, or merged with, another entity, HDA may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entities collecting personal information

The Site contains links to other sites at which personal information may be collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the collaboration services offered on the Site or utilizing online software applications, HDA may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, HDA may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, HDA or third parties authorized by HDA may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. HDA also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

When you submit personal information to HDA through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which HDA and its affiliates and subsidiaries maintain offices, including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of HDA. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a vendor of HDA.

HDA has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site.

Typically, these providers offer services that HDA customers might find useful, such as those that can be used in conjunction with HDA services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with HDA personal information collected from you. In such instances, HDA may use this information in a manner consistent with this Privacy Policy. In the situation where sites have an HDA "look and feel," and you reasonably believe you are on an HDA site, the site is collecting information in a solely intermediary capacity and does not use personal information for secondary purposes.

How your personal information is used
HDA collects your information in order to record and support your participation in the activities you select. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of HDA and selected third parties if you have so opted to receive such communications.

HDA may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. HDA may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information
HDA recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, HDA will not communicate any information to you regarding products, services, and special offers available from HDA, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, HDA will also not provide your name to other companies or organizations without your consent.

There are other instances in which HDA may divulge your personal information. HDA may provide your personal information if necessary, in HDA's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of HDA or others.

Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of HDA products or services or registering an Eagle product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected HDA personnel and contractors have access to via password. HDA encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to HDA.
Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected HDA personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.

Use of cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables HDA to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While HDA uses cookies to track your visit to www.hdaprint.com and our Web servers automatically log the IP/Internet address of your computer, HDA does not generally use this information to identify you personally. However, if you expressly provide consent for hdaprint.com to "remember" the unique identifier that you select when you register for various activities on the site, that unique identifier will be stored on a cookie on your computer, linked to your registration information, and your navigation path around the site will be tracked. We associate this data to understand how our site and services are being used so we can understand our customers and offer appropriate products and services.
Privacy-related inquiries and complaints

HDA takes its users' privacy concerns seriously. If you believe that HDA has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the HDA Privacy Officer at the address indicated above.

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the HDA Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.

Please note that if you provide HDA with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), HDA cannot guarantee that your most recent privacy preference will be honored.
Also, please note that HDA is not responsible for the content or privacy practices of non-HDA Web sites to which this Site or any other HDA Web site may link. You should review the privacy policy of such sites before using the sites.




Site last modified 4/15/04