About Us

Our Mission
Healthcare Distributor Alliance's mission is to provide superior print management and corporate identity products, services and solutions through the integration of a committed distributor network, efficient support systems and long term customer relationships.

The Pillars
Four Pillars - Best Companies, Customer Focus, Innovation and Competitive Advantage - support our mission and guide decision making throughout the company.

Core Values
Four core values - Respect, Leadership, Focus and Persistence - form the foundation of our Purpose Statement and illustrate how we will operate our businesses.

Organization Profile
The Healthcare Distributor Alliance (HDA) is an alliance of leading independent distributors with offices, distribution centers and production facilities throughout the country. Our alliance members have been successfully servicing hospitals for well over 35 years. The independent business model currently enjoys more than 65% of the total helathcare market share in our industry. We are the leaders in healthcare Print & Brand Management.

We have been recognized internationally within the PSDA (Print Services Distribution Association) and have past presidents, current and past board members as part of our leadership team. HDA combines the strengths of the distributor channel with the art and science of consulting, marketing, operations and fullfillment to develop and implement unique, results-oriented programs that help our clients meet their objectives. Our network's ability to deliver such customized solutions is based on experience, research, analysis, creativity and unparalleled service which has made HDA distributors the choice of hospitals across the country.

HDA affiliates work with clients to develop and maintain relationships that can only be described as partnerships. Each member of the team plays a very important part in fullfilling unique healthcare needs. HDA has the knowledge, skill and experience to make product recommendations and deliver solutions based on your specific goals and criteria. We continue to enjoy success in a challenging economy and we know this growth, when many in our industry are struggling to survive, is proof that our approach to partnering and commitment to service is beneficial to our clients.

HDA provides value-added, solution-oriented services to reduce costs (including processing costs, procurement costs, fulfillment & distribution costs and product costs) per patient per day, and also for better product utilization and elimination of SKUs. By combining our process analysis expertise with the capabilities of our core business units (Document Management; Print & Marketing Communications; Corporate Identity; Technology Solutions; and Fulfillment & Distribution) HDA generates dramatic operating and product costs savings.

Our mission is to develop and maintain efficient, integrated communication systems for each individual facility. This is achieved through process analysis, improvement, and re-engineering supported by effective business communication tools whether paper or electronic. Results in improved communication quality, increased productivity, shorter cycle times, and overall reduced costs will be documented and recorded to your management team. Our objective through the analysis and design process is to eliminate waste wherever possible and migrate to sensible solutions. After all, the ultimate cost savings is to eliminate waste all together with all the associated product cost, processing cost, procurement cost, and storage and distribution cost.

Our vast array of services include: document analysis and design of all product types; print-on-demand (POD), print-at-point-of-use (PPU), comprehensive e-document solutions, envelopes, labels, filing products, patient identification, binders, creative services, commercial printing, content-on-demand (COD), promotional products, wearables, company stores, office supplies, etc. Your staff will have one-stop shopping for all their needs. Using our e-commerce solutions we will also provide e-catalogs and electronic ordering/requisitioning, fulfillment and distribution services (desktop delivery, pick & pack, special projects, JIT, computerized inventory, and custom reporting). Our entire secure network is accessible 24/7. This allows each of our healthcare facilities the ability to also monitor and control inventory, enter orders and maintain a perpetual product library.

As a single-source provider, the HDA alliance companies embraces the concept of providing our healthcare customers "what they need" rather than "what we sell". By leveraging our size, experience and expertise, we deliver creative, on-target, cost-effective solutions. These solutions are based on a concept created by careful research and analysis, then cleverly engineered to do one thing: Reduce Overall Costs and provide a clear reason to partner with our team.

Our experience with healthcare providers nationwide, our technological systems, and our locally accessible dedicated staff separate us from the pack.